DO YOU ALLOW RETURNS OR EXCHANGES ON PRODUCTS?

At this time, we cannot accept returns due to sanitation issues. If your order arrives damaged, please email us with images and a description. We will happily replace your product: connect@offorestandhuman.com

WHAT DO I DO IF MY ORDER IS LOST IN THE MAIL?

We are not responsible for lost or damaged items during shipping. It is your responsibility to contact your local USPS office and fill out a postal claim for missing/damaged mail. If we have shipped your order already and you need to change the delivery address, contact USPS immediately. 

HOW LONG WILL MY PRODUCT LAST?

Due to our highly effective methods of organically preserving our herbs, oils, and fats, these products have a shelf life of 18 months opened and up to 24 months unopened. 

WHERE ARE YOU LOCATED?

We forage and create all our products in Colorado! Our locally  + regeneratively sourced ingredients come from woman herbalists + homesteaders within the state. 

WHEN WILL I RECEIVE MY ORDER?

We ship out orders on Mondays and Thursdays, so expect the average delivery time of 3-5 full business days to receive your package. 

CAN I SHOP YOUR BRAND IN PERSON?

Yes, absolutely! We sell in store in Connecticut (The Findery), Washington (The Plant Ally), California (Bloom Apothekary) and Colorado (Sunflower Natural Foods). If you share our vision of holistic beauty and want to see Of Forest & Human on your shelves, please visit our Wholesale page here. If you want to see us in a shop near you, please tell the shop owner to reach us here: connect@offorestandhuman.com

This year we are excited to begin offering a zero waste refill program at Sunflower Natural Foods in Westcliffe, CO! Bring in any size jar you'd like and pay by the ounce to save resources for planet and self.